Deep Inside My Thoughts

Yesterday, I got my first complaint ever at work! It was from a customer I should not have seen, nor should have cared enough to actually call and complain. Quite frankly, the entire situation is kind of laughable, and somewhat funny.

Some chick from Hobby Lobby evidently ordered a personal pan pizza, and one of our new girls gave her the wrong wrong. So this Manager from this craft story was mad, called back, and started talking to another girl. Of course, she is frantic with the fear that her $3.17 will go to waste simply because the Pork Sasuage on her pizza she ordered simply isn’t there. So, eventually , her call makes its way up to pseudo-Manager Katherine. Katherine pretends to be a manager, but really isn’t, at least not in technicality. She has a manager badge, simply because she kept it when she quit.

So anyhow, Katherine caves in to this customer, and tells her that we’re sorry, and we’ve messed up, and we’re going to deliver her a pizza valued at $3.17, which she originally picked up via drive-through, and we’re terribly sorry. Of course, I was mighty pissed when I saw the order come up. I am not an errand boy. I recieve cash to do my job. But anyhow, I give in and run her order back to her.

So I step inside the craft store, not seeing anyone fit the “blonde with an annoying purple shirt” description I have in my mind, so I go up to some really attractive burnette, tell her I have a pizza for someone, and tell her the description, and she calls her manager over. I take the pizza out of my bag, and put it on the counter, waiting for whomever to come pick it up. I don’t have to wait long for “Carrie” the Manager to come to the front.

So I tell her “We’re sorry …. yada yada”, and the burnette says something akin to “yummy pizza” to her bosses food. Of course, the nazistic-bitch Carrie retorts “they’ve already fucked it up once”, and walks off. So I leave the story, muttering out of earshot about having to waste my time to run back a pizza I didn’t screw up, and go back to the store, and carry on with my day.

But it doesn’t end there. You see, she called Corporate to complain about Katherine and I. She claimed that Katherine was rude, and that I ” threw the pizza box at her.” This is crazy stuff to me. You know, I might joke about somethings ocassionaly, but all thing’s considered, I’m probably one of the nicest drivers we have. It just makes me mad that people involve me in complaints, just to get free stuff out of the store. It’s depressing that some people have to lower their levels just to feel better because next time they eat at Pizza Hut, they have a $3 credit.

Perhaps I shall lower myself to her level. If only I could find the 1-800 number for HER store…